ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has great opportunities for early in career individuals to join sales teams or SC teams. They have time for enablement and culture is getting better.

Cons

Culture can be better Diversity is lacking If you’re not early in career and trying to break into a role you’ll need a lot more experience

Viewing 457 - 459 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.