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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,744 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Nov 2, 2025

      Great Organisation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Compenstion & Good Culture

      Cons

      Defined Strategy is a miss

      5.0
      Nov 1, 2025

      Best Place to Work Hands Down

      Support account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow offers an outstanding work environment defined by a positive culture and strong focus on inclusiveness. The company values flexibility and work-life balance, making it easier to manage professional and personal commitments. There are great opportunities for training and advancement, and employees feel recognized for their contributions. Overall, ServiceNow is a great place to grow your career.

      Cons

      During my time at ServiceNow, I haven’t encountered any significant drawbacks. The company truly embodies what the People Pact promises, fostering an environment where: • We win as a team • We strive to wow our customers • We create a sense of belonging • We remain hungry and humble Overall, ServiceNow delivers a positive and collaborative workplace experience just as described.

      Viewing 439 - 441 of 5,744 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.