ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong Compensation & Benefits: Competitive salaries, stock options, and comprehensive benefits packages are frequently cited by employees. - Global Presence & Stability: With a strong customer base across Fortune 500 companies, ServiceNow offers stability and international career opportunities. - Inclusive Culture: The company emphasizes diversity, equity, and inclusion, with employee resource groups and initiatives to support underrepresented communities.

Cons

- High Performance Pressure: As a fast-growing tech company, expectations are demanding. Employees often face tight deadlines and ambitious targets. - Rapid Change: The company evolves quickly, which can be exciting but also overwhelming for those who prefer stability. - Workload & Stress: Some roles, particularly in sales, engineering, and customer success, can involve long hours and high stress.

5.0
Nov 6, 2025

One of the best

Recommend
CEO approval
Business Outlook

Pros

Great Culture Recognition Pace No Office politics

Cons

Pace depending on the team could be overwhelming for few. But in general team will be supportive

Viewing 427 - 429 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.