ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Work Life Balance / Encouraged to utilize unlimited PTO - Great collaborative work space

Cons

- Not the highest paying org - Growth / career path uncertain -> becoming very corporate

Viewing 358 - 360 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.