Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

very fun to make friends with your colleagues, but not a great work environment

Cons

management does not care about your wellbeing

3.0
Jan 28, 2026

Toxic team

Recommend
CEO approval
Business Outlook

Pros

Tight knitted culture once u blend in and adjusted well. Great to learn and experience a luxury retail in fast paced environment. Clear career progression path ie. Can recognise great talents. A great company culture actually if followed it right. But since it is in malaysia plus in outstation, they all have their own culture already in retail.

Cons

Really hard to progress to the next role if u are outstation ( not klang valley based). Toxic and negative environment. Supervisors and managers are very supportive at times, its the senior BA’s that mostly are bad. Inconsistent commission scheme.

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Majority female environment Good management

Cons

Didn’t like the office Sometimes time was filled with busy work Ridiculous word salad KPIs

Viewing 172 - 174 of 9,603 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.