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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,603 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Feb 1, 2026

      Not for Me

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do pay higher than any other retailer

      Cons

      Everyone got a year end bonus from 2025 (even those on LOAs last yr, part time and full time garbage staff) but salary managers got NOTHING! Because they pay high it makes it hard to leave, Removes bonus with no say, hightens targets that are factually impossible to reach therefore monthly bonus' have gone out the window, no communication, its Feb and we still don't have our census report for staffing

      4.0
      Feb 1, 2026

      Great company, Meh Circumstances

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      After just being hired I got the opportunity to take on a lot of the responsibilities of the lead operations manager who left shortly after me joining the team. I was championed to take charge and to really work hard supporting the team.

      Cons

      I got passed up on the full time position as operations manager despite doing a lot of manual work the job required. It was really upsetting since I was doing the work for the past 7 months, often alone with zero complaint.

      5.0
      Jan 31, 2026

      Finest Retail

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent management Opportunity for growth Very generous gratis Pay & bonus is outstanding Love the inclusivity

      Cons

      As with any work environment, there can be the odd difficult colleague, which can be challenging. 9 hour shift (that includes lunch) can be quite taxing for full-timers (but opportunity to decrease hours is on offer too, thankfully).

      Viewing 163 - 165 of 9,603 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.