Is Sephora a good company to work for?

Sephora has an overall rating of 3.6 out of 5, based on over 12,201 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Sephora to a friend and 56% have a positive outlook for the business. The best reviews about Sephora have been left by employees working as Conseiller-Vente , manager des ventes and Assistant Category Manager .

Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1862) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (162) , Product Consultant (162) , Makeup Artist (145) , Skincare Consultant (141) , Licensed Beauty Advisor (136) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (95)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 492 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 428 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 367 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 365 reviews)); "The gratis is great and your coworkers are really nice" ((in 276 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Poor management and very bad at communicating" ((in 679 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 607 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 351 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 301 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 254 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

What Sephora locations have received the highest employee ratings?

Metz , Bordeaux , Montpellier , Nice , Caen , Nîmes , Neuilly , Lyon , Nancy , Toulouse

Sephora reviews

3.6

65% would recommend to a friend

(9,596 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

3.2

Senior management

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Apr 7, 2009

Good place to have a job.

Skincare

Recommend

CEO approval

Business Outlook

Pros

Sephora is a prestige company and works with a lot of great brands to bring the best items to the public. The schedules are generally flexible and the people for the most part are great to work with. Compared to working at a counter in a department store Sephora is great. The counter has a stuffy environment and doesn't allow for very much interaction with the customers or clients. I think the training is the best thing that you can get as long as you are able to get trained correctly when hired, not months later after already working. Generally everything is fine.

Cons

Some of the management team should be a little more professional.

3.0

Mar 26, 2009

Beauty junkies unite!

Cast member

Recommend

CEO approval

Business Outlook

Pros

GRATIS!!! LOADS AND LOADS Great place for beauty junkies huge emphasis on education on all brands, there is always updated trainings Amazing coworkers because they don't just pick anybody to work here Fun place to work especially if you love people and making people beautiful Genuine consultations, we never ever push people to buy because we are not on commission which means you can trust us because we want what's best for the client

Cons

Not enough pay for how much we know compared to other beauty retailers who dont educate their employees we pride ourselves on the knowledge we are trained and they should consider paying us more considering how much traffic and business we generate because it is retail, the hours suck

4.0

Feb 28, 2009

Sephora has endless possibilities if you have the drive.

Cast member

Recommend

CEO approval

Business Outlook

Pros

Working there will give you a lot of experience with the beauty industry. After you have worked there you will feel more confident. There is room for advancement and growth but you have to work very hard and the hourly pay is not that great compared to similar jobs in the area. The training that is given to you while working in Sephora is priceless, a lot of money and time is spent on trying to train the employees. Good managers will try to grow you into a manager yourself if you have the drive in you. Did I mention the free products you receive while working there? Bins and bins of free product!!!

Cons

The hourly rate is low compared to similar jobs. Some of the managers are incompetent and slide under the radar for a long time before being disciplined. It is very easy to go unnoticed for years at Sephora unless you really put yourself out there for a promotion, but I guess that is all about the drive of the individual.

Viewing 9583 - 9585 of 9,596 Reviews

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Jobs at Sephora

Conseiller(e) de vente (F/H) // Axe Caisse - Champs Elysées - CDI 35h

Paris

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Assistant Comptabilité générale (F/H/X)

Saran

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Conseiller(e) de vente (F/H) // Axe Couleur - Champs Elysées - CDI 35h

Paris

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ALTERNANCE - Assistant(e) communication interne événementielle / Internal Communication & Events ass

Neuilly

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Conseiller(e) de vente (F/H) - Issy Les Moulineaux - CDI 35h

Paris

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Sephora

Sephora reviews

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Good place to have a job.

Beauty junkies unite!

Sephora has endless possibilities if you have the drive.

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