Sephora reviews

3.7

65% would recommend to a friend

(9,597 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora is a great place for someone who wants to start a career in the beauty industry. You learn so much about different brands and get the best training you can ever have. You become such an expert in all products and beauty trends after working here, which is great in terms of boosting your confidence as an employee. Gratis makes up for LOW hourly wage since you get SOOO MUCH free stuff compared to anyone else in the same industry (retail). Lots of store contests so it keeps work fun and challenging and always rewarding.

Cons

Management is always over-stressed by district managers and regional managers. Because of this, managers have NO TIME whatsoever to give enough feedback to employees. No one will acknowledge how great of a seller you are, just like no one would acknowledge if you just stood by the wall all day and did nothing. You can literally work there for YEARS and never get a raise, never get positive feedback, never get promoted unless they are THAT desperate to fill in someone who just got fired or quit. Managers ive worked with HATED their jobs and I know they would all leave in a heartbeat if they got a better-paying job. The job itself is actually not bad, but it's not well compensated for the stress level and work load. Discounts aren't as good as other stores but gratis makes up for it. The uniform is hideous and has nothing to do with being a person that's promoting "beauty". They don't care how educated you are or if you speak up about wanting to get into corporate level no one will do anything about it or tell you what needs to be done. Just sell sell sell.. and since there's no commission then no one will ever truly know how great or poor of a seller you are.

3.0
Nov 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Most people are great on a personal & professional level You learn A LOT about beauty, business, and what it's like to work for a leader in the beauty industry

Cons

Can be very stressful and difficult to balance work/life in many positions In some cases, promotions given unfairly Getting an assistant buyer or merchant job extremely competitive, even internally

4.0
Nov 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Discount,Unlimited Gratis,Continuing Education,Excellent Salary(depending on experience) Liberal return policy

Cons

Management at times can talk to you like you are an infant.Customers can be rude.

Viewing 9565 - 9567 of 9,597 Reviews

Glassdoor has 12,202 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.