Sephora reviews

3.6

65% would recommend to a friend

(9,596 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted makeup products. Good benefits.

Cons

The company promotes itself as highly diverse, but the actual culture felt much more insular and image-conscious than genuinely merit-based. Over time, there seemed to be a noticeable pattern of people gravitating toward and favoring those who looked, acted, or culturally mirrored themselves, especially in hiring and advancement decisions. What stood out most was the disconnect between the company’s external messaging and the reality of the environment internally. Diversity often felt more like part of the brand image than something deeply reflected in the day-to-day culture or decision-making. From my experience, the environment felt far more clique-driven and performative than truly open or inclusive.

Viewing 34 - 36 of 9,596 Reviews

Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.