Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 28, 2025

Decent for a Retail Job

Recommend
CEO approval
Business Outlook

Pros

Receive a lot of free training products and pay is decent

Cons

Some managers are supportive while others may micromanage or play favorites

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredible brand equity and industry reputation Fast-paced, innovative environment — never a dull moment Exposure to top-tier brands, suppliers, and creative talent Strong learning culture with access to best-in-class systems and processes Great visibility to senior leadership and strategic decision-making High standards that push you to perform at your best Collaborative, beauty-obsessed teams passionate about product and experience

Cons

Highly political environment; success often depends on relationships as much as results Fast pace can lead to burnout and constant reprioritization Limited work-life balance during key launch periods Frequent leadership changes can shift direction quickly Decision-making can be slow due to layers of approval Internal competition sometimes outweighs collaboration Not ideal for those who prefer stability or clear, consistent structures

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Sephora Response
7mo
Thank you so much for sharing such a detailed review and for your many years with Sephora! We’re thrilled that you valued the innovative, fast-paced culture here. Our culture empowers personal growth and continuous learning so all employees can build a fulfilling path at Sephora. We also appreciate your honest feedback about the challenges that come with such a dynamic environment. At Sephora, we’re always looking for ways to strengthen transparency, communication, and collaboration across teams while keeping that innovative environment. Thank you again for helping us shape the world of beauty ❤️
3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

gratis and free products and cool coworkers

Cons

literally everything else like yikes

Viewing 331 - 333 of 9,614 Reviews

Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.