Salesforce reviews

4.1

79% would recommend to a friend

(22,489 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,489 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Fun environment, lots of social events and young people. Easy to use product. Dreamforce is one of the best times of the year. Great balance of work and play. Office location on 1 Market has great views of San Francisco Bay, tons of restaurants nearby, and great access to public transportation (BART, ferry building, F line, cable car, 30x, 41, other buses). Lots of excitement around the company's growth potential.

Cons

Politics is definitely a huge factor in promotions. They are growing so fast that it is hard to keep up in terms of the product and who works there. Deals can be repetitive. Compensation is below average for San Francisco. Employees generally drink the company kool-aid way too much and never say anything negative. There is a difficult learning curve on the product at first, but it gets much easier after three months.

2.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great software applications and tremendous potential of SaaS.

Cons

The territories are treated as though they each have the same sales potential with each having the same quota. Though in reality the territories are not the same and each year the territories get smaller and smaller while the the quota rises. The company is satisfied with having only 55% achieve their quotas and qualify for club because they don't expect 45% of the reps to attain their quotas. So 45% of the reps are set up for failure. They also bait and switch territories as a way to attract talent. They make you a job offer for a particular territory only to tell you after you have been hired and left your previous job that your territory has changed...and typically the new territory is not of the same caliber and potential of what was promised. Also when a new sales rep joins the company they find that their territory has been cherry picked by several reps on their sales team each having hold outs preventing you from selling into these accounts for up to 90 days. And there is no quota relief for this lost revenue potential.

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