Salesforce reviews

4.0

79% would recommend to a friend

(22,545 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay were great.

Cons

Too many to name after Jim Roth took over customer support. Ever changing, chaotic and poorly thought out and hastily rolled out changes without any real vision. Every day something else got added to your workload as they indiscriminately laid off staff left and right and relied on AI or maximizing profits for their investors. Cutthroat mentality and core values of the CEO and company as a whole went down the gutter.

Viewing 328 - 330 of 22,545 Reviews

Glassdoor has 26,102 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.