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      Restaurant Associates

      Part of Compass Group USA

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      Restaurant Associates reviews

      3.7

      66% would recommend to a friend

      (683 total reviews)
      avatar

      Ed Brown

      68% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.3

      Senior management

      Restaurant Associates has an employee rating of 3.7 out of 5 stars, based on 683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      683 reviews
      5.0
      Sep 17, 2020

      "GREAT COMPANY TO WORK"

      Director of catering and conference services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity and Inclusion Dignity and Respect Training and Development I began my journey with Restaurant Associates 15 years ago and I'm proud to work for a company that values, recognize, and rewards hard-working associates. Restaurant Associates Training and Development program is amazing. I expressed my interest in developing a career with RA and management at all levels offered guidance to accomplish this goal. I started as a porter, than become food runner, cashier, barista, catering attendant, catering captain, and currently Director of Catering Services. At RA, staff is treated with Dignity and Respect and the Golden Rule is applied regardless of your title. At RA your are valued for your talent and commitment regardless of race, gender, etc. I highly recommend Restaurant Associates.

      Cons

      I have no cons about RA.

      avatar
      Restaurant Associates Response
      5y
      We are appreciative that you took the time to share your positive experience with the RA Family. and Happy to hear of your confidence by rating us a 5! We strive to create a common sense of purpose, inspire others to do their very best through trust, transparency and respect. . If you have any further feedback please email us info@restaurantassociates.com
      3.0
      Sep 17, 2020

      Decent, but difficult to communicate with

      Event manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great coworkers -Flexible hours that allowed me to pick my own schedule -Decent perks -Decent benefits -Good overtime

      Cons

      -Difficult to communicate with supervisor -Handling of the pandemic was terrible, a no-notice layoff after furlough and a simple "good luck out there"

      avatar
      Restaurant Associates Response
      5y
      Thank you for taking the time to leave us thoughtful review and transparent feedback in the "cons" . Firstly, please except my sincere apology for your experience during Covid. Our business and industry has been devastated ; we have tried to handle every aspect with CARE, Compassion and Empathy. Communication scripts and letters were created to guide managers with difficult messaging. I would welcome additional feedback please email me at info@restaurantassociates.com. thank you~
      5.0
      Sep 15, 2020

      Supportive Culture

      Vice president of finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture at Restaurant Associates is positive, caring and as a organization truly put their employees first. There is flexible working hours, managers are approachable, excellent company benefits, there is a supportive environment for career development, ability to transfer roles ... to name a few.

      Cons

      Honestly, do not have a negative comment to say about the organizational. There is always opportunity to improve on communication, technology etc however I see this is an opportunity instead of a con.

      avatar
      Restaurant Associates Response
      5y
      Thank you for rating RA a 5! We appreciate you taking the time to share your positive experience. We strive to provide a culture where associates feel they are valued and have growth opportunities. Our aspiration goal is for all of our associates to be emotionally and intellectually committed to the company’s success. Please continue to let us know how you feel info@restaurantassociates.com
      Viewing 364 - 366 of 683 Reviews
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      ReviewsRestaurant Associates reviews

      Glassdoor has 712 Restaurant Associates reviews submitted anonymously by Restaurant Associates employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Associates is right for you.