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      Panda Express

      Now known as Panda Restaurant Group

      Engaged Employer

      Panda Express reviews

      3.6

      60% would recommend to a friend

      (5,255 total reviews)
      avatar

      Andrew and Peggy Cherng

      81% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.1

      Senior management

      3.0

      Work/Life balance

      Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Mar 31, 2014

      Great Company, but some things made me hesitant to continue working there...

      Front counter associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed working for a company that was a genuinely good company. The food was good, the prices weren't too crazy, and my co-workers were, overall, respectable people.

      Cons

      It is incredibly fast-paced. You are the scapegoat for everyone else. If the food sucks - it's your fault. If the table is dirty - it's your fault. If the line is too long - it's your fault. It's a very stressful job. My manager was ok, but it seemed like he had mood swings. He also chose favorites which really pissed me off. I was a full-timer who had been there since opening day, working my ass off, and this ditzy sorority girl comes on part-time and gets promoted within 2 weeks of being there. So I quit.

      3.0
      Mar 29, 2014

      hard working

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay above industry average, can have an experience of running million dollar business, great bonus programs

      Cons

      work and life balance, dealing with teenage associates, too many things to follow up

      3.0
      Mar 29, 2014

      The management hierarchy is weak. Great employees are taken advantage of. You work hard.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is higher than most all entry level fast food jobs. Cooking is really fun when you get good at it, yet the most stressful part of the business too. The free employee meals are HUGE!!! Good experience. If you are a quick thinker, hard worker, good at multi-tasking then the job is very simple. For every 5-10 terrible leaders you end up meeting a true GEM.

      Cons

      Management hierarchy is pretty bad. Hundreds of people quit over the 6 years I was there. Their customers suck too. If your really good at your job you will be taken advantage of repeatedly. CONSTANTLY changing protocols, ways of doing things, recipes, procedures, and even going back on what they said they would do. The entire business is EXTREMELY METICULOUS!!! The whole idea of doing intense extra cleaning because so and so is going to show up is COMICAL!!! In 6 years I never once, met the owner because they never held up to their word. The fact that they externally hire managers routinely is an enormous problem considering 75% of them can never handle it. Management is bar none the worst aspect of the business in general.

      Viewing 5047 - 5049 of 5,255 Reviews
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      ReviewsPanda Express reviews

      Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.