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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

You get a lot of free food, there's decent pay, and you get occasional bonuses

Cons

The worst upper management I've ever had to deal with. They are horrible people who could care less about their employees. Prepare to work 12+ hour shifts with one 10 minute break if you're lucky. Barely anybody is scheduled for shifts because they are absolutely OBSESSED with labor costs, so prepare to be given a ridiculous amount of responsibilities that only results in extremely long wait times for customers. Don't bother trying to bring any problems to upper management, they will just tell you how its your fault and how you obviously don't care about your team's success and should try harder and they'll just hang the 9 dollars an hour thing over your head the whole time.

3.0
Sep 14, 2014

PIC

Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, nice people to work with.

Cons

Getting hours. Its hard to schedule days off unless you find somebody to cover your shift. Managers come and go. Not allowed over time. Bonus is shared with people who are favored. Lots of illegal people working here to. Very stressful

2.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

They pay was above minimum wage and you get free food during break, but that's about the only good thing.

Cons

Panda Express seems to have good company values, but they didn't practice them, at least not where I worked. Of course this isn't about all the Panda Express' but I moved around a couple of stores in the Southern California area. First off they were totally unorganized, on my first day I was trained by someone who was also on their first day, so no training for me. They are very uptight about doing things their way (which didn't make sense, like cleaning windows with soapy water instead of window cleaner) and if you didn't do it their way you would get yelled at. The problem with that was everyone had their own idea of what the right way was, so every one of my coworkers would come up to me and tell me I was doing something wrong and show me their way of doing it. This happened everyday for the month I worked there. If you're thinking that it's probably because I'm incompetent, no, I can assure you I am good at following directions, they did however make me feel very incompetent. I got blamed for not doing things I was never taught to do. I was reprimanded for doing one thing, told to do another thing and then reprimanded 5 minutes later by the same person for doing what they told me to do and then told to go back to the thing I was first doing. All the new employees complained because we were being picked on by pretty much all our coworkers, it's one thing to tell someone they are doing something wrong and to help them, but when you feel the need to talk down and make people feel stupid you have no right to even have a job until you learn to treat your fellow coworkers like a human beings. I have a lot more I could talk about, but you get the gist of it. Needless to say I quit, I knew if I stuck around it would only get worse. I called corporate to complain anonymously, a few days later I got a call from my manager (who was not a nice person) she wanted me to repeat everything I knew she already heard so she could have a 'talk' with the people who were being rude. A week or two later when I had to go in to pick up my last check, the two girls that I had the most complaints about approached me and said they wanted to talk. I asked to be anonymous...Anyway my main problem was the way I was treated by my coworkers, which of course can happen anywhere. A lot of it had to do with the lack of organization and proper training which a lot of the employees said they had none of.

Viewing 4960 - 4962 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.