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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Get paid a couple bucks over minimum wage + nice store location, I guess.

Cons

Manager has a history of racism, ableism, lying, abuse, and many other issues. Some other PIC have the same issues. New employees aren't properly trained, if at all. Promises of promotion are never followed through with, but they will still make you do the work as if you have been promoted. Injuries and health are not taken seriously, often encouraging employees to come in or continue working, even when incredibly sick. Many employees have had issues with lack of consistent scheduling. Time off requests that have been approved of months in advance can (and have been) suddenly retracted and denied days before said date without valid reason. Many employees don't work at this location for longer than a couple of months due to the issues, resulting in lack of consistency. When applying, they advertise full time and benefits, but when hired refuse to give anyone full time. Absolutely no work/life balance. I am so incredibly traumatized from what I went through working at this location I am unable to safely work in a public environment anymore without my health being put at extreme risk.

2.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits but not the best I've ever had. Very nice people at all levels of the company.

Cons

I was expected to be able to be contacted on my personal phone 24/7 and frequently had to work multiple 12 and 15 hour shifts in a row. I would have a day off and my manager would text me and tell me that I needed to go in to work because the area director might stop by. But they never came. Worked a 10 hour shift on my only day off for no reason. Also they won't hire or promote heavy set people. They prefer not to hire whites or blacks and stick mostly to Asian and Hispanic.

5.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Mostly everyone is so accepting and so nice and will help you learn what things are right and what are wrong, Yes it is stressful at times due to the people coming in a lot, however i enjoy working here the people are so nice and so are the co workers and when i can make a guest smile it is the best and I love how I can be me without being worried about being judge.

Cons

People tend to take advantage of the rules and not listen to when specific things happen, however they will get the job done and if it is not done right, i'll go over it and just share to them they need to have the steamtable looking

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Panda Express Response
6y
Thank you for your feedback. We are glad to hear that you enjoy being a member of Team Panda. As an organization that values all our associates, we want to make sure that the voices of our associates are heard. We’re grateful to have you on our team and will be sharing your feedback with our extended HR Team.
Viewing 31 - 33 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.