Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 53 reviews)); "Great people and teams all around" ((in 27 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Jan 10, 2023

Great Culture Great People

Director

Recommend

CEO approval

Business Outlook

Pros

People are amazing and really dedicated to helping restaurants grow their business.

Cons

Can be very stressful working with the clientele

5.0

Jan 9, 2023

"Awesome" doesn't cut it!

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

OpenTable could hardly be better!

Cons

When I find a con, I'll let you know!

3.0

Jan 8, 2023

Not bad, but not for the faint of heart

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Supervisors and coworkers were for the most part very supportive in you as a person and working towards improving yourself. -Believed in work life balance, though was hard to end your shift if you were on a call as your shift ended. -Pay was decent for first time call center job, and PTO was almost never denied in my experience.

Cons

-While remote training was long (two/three weeks), when put onto the live floor, it felt like there was still a lot of information was not known in how to resolve issues. -Employees outside of customer service did not understand procedure sometimes and would send clients (restaurants) for help that was not something we were able to fix or as a different department. -Shifts were based on performance and was not permanent. Changed every 6 months, so your team and supervisor changed as well too.

Viewing 223 - 225 of 669 Reviews

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Jobs at OpenTable

Account Manager Hotels EMEA