Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,229 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 179 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 133 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Great Team and Product" ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 158 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Mar 26, 2026

Review

Coffee bar specialist

Recommend

CEO approval

Business Outlook

Pros

Management tried their hardest to create a motivating and non toxic work environment.

Cons

Company policies regarding memberships creating an interrogative process just for a customer to get coffee.

Nespresso Response

3mo

Hello , Thank you for providing us with your feedback. It is delightful to read that you appreciated your management team. Thank you for recognizing our efforts in creating a welcoming and supportive environment for our peopele. Regarding the cons you highlighted, we are committed to continuously evaluating and enhancing our policies to make sure they are practical and our customers receive quality service. Our goal is to maintain efficiency while ensuring clarity and support to everyone. We constantly strive to improve and your insights are very valuable. If you have any additional details or suggestions, please feel free to share them with your former HR or management team. Wishing you much success in your new endeavors. Thank you.

4.0

Mar 26, 2026

Good company to work at

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture with great product

Cons

Pay below industrial standard and no career progression

Nespresso Response

3mo

Hello, Thank you for sharing your feedback. We’re delighted to know that you appreciated our products and corporate culture during your time with us. It’s important to us to foster a welcoming environment for everyone. Regarding the drawbacks you highlighted, it is unfortunate to read you were not satisfied with certain aspects of your experience. At Nespresso, we support our people in their career aspirations by providing them with various opportunities to grow and succeed. Our compensation structure is regularly reviewed to remain aligned with market practices and ensure competitiveness Your review is much appreciated, as we constantly strive to improve. You are always welcome to share more details with your former local HR team. We wish you well in your new endeavors. Thank you.

5.0

Mar 13, 2026

Great experience

Receiving/stock specialist

Recommend

CEO approval

Business Outlook

Pros

Comfortable working environment, manageable workload, understanding and cooperative management, great coworkers, free coffee.

Cons

Early start (8am), managing inventory can be tricky with limited space, and it can get overwhelming during busy moments if multitasking is an issue.

Nespresso Response

3mo

Hello, Thank you for sharing your feedback regarding your experience at Nespresso. We are pleased to hear that you enjoyed the comfortable environment and found the workload manageable. It is also delightful to read you appreciated your coworkers and different perks we provide our people with. We appreciate your insights about the early start time and the challenges of managing inventory. Your feedback is valuable as we continue to enhance our processes and ensure that our team members have the necessary support during busy periods. We wish you all the best in your future endeavors! Thank you

Viewing 19 - 21 of 1,233 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Conseiller clientèle - CDD (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Nespresso

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