Nespresso reviews

4.2

91% would recommend to a friend

(1,236 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Apr 1, 2025

Good commission

Recommend
CEO approval
Business Outlook

Pros

They paid good commission and the colleagues were nice

Cons

The base salary is generally very low, could be higher

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Nespresso Response
1y
Hello, We want to extend our thanks for sharing your feedback about your time at Nespresso. It's great to hear that you found the company to be comfortable and had friendly colleagues you worked with. We also appreciate your opinion on salaries and will take it into consideration as we continue to evaluate our compensation structure. Our goal is to provide a rewarding and competitive package within the market for all our employees. If you have any further details or suggestions, please feel free to reach out to your local HR team, as we are committed to continuous improvement. We wish you well in your new endeavors. Thank you.
5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

great learning opportunity and very supportive teams

Cons

no cons as for now

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your insights about your experience at Nespresso. We are delighted that you recognized our efforts to foster a supportive environment for everyone. It is important to us to provide our people with different learning and training opportunities so they can grow and fulfil their career aspirations. We wish you much success with your new endeavors. Thank you.
4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pretty decent pay - Great benefits - Company cares about professional development - Great co-workers

Cons

- The typically cons of working a customer service job

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Nespresso Response
1y
Hello, Thank you for your feedback regarding your time at Nespresso. We are pleased to hear that you found value in the compensation and benefits offered through our Total Rewards package, which reflects our commitment to supporting our employees' well-being and professional growth. We’re also glad to know that you enjoyed working alongside your colleagues, as we prioritize creating a positive and collaborative work environment. We recognize that customer service roles can present unique challenges, and we are dedicated to providing our team with the necessary support to thrive in those situations. Your input is invaluable as we strive to enhance our workplace culture. Wishing you all the best in your future endeavors. Thank you.
Viewing 136 - 138 of 1,236 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.