Nespresso reviews

4.2

91% would recommend to a friend

(1,233 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Sep 30, 2015

BoutiqueSpecialist

Recommend
CEO approval
Business Outlook

Pros

Great sales skills are honed, Great coffee, Fun work enviroment, Great pay

Cons

nothing really to share as a negative

avatar
Nespresso Response
10y
Hi – thanks for your review. We appreciate your positive feedback regarding your experience as a Boutique Coffee Specialist. Over the past nine months, I have visited many boutiques and met with our Coffee Specialists to obtain insight about their daily activities and interactions with our customers. Actually, our coffee specialists and management have provided me with very useful information to better serve our employees and customers, on a local and national scale. I agree with you; communication is key to drive our business. We have several communication channels in place throughout the organization to share information about our products and promotions. Thank you for your feedback. Guillaume Le Cunff - President @ Nespresso USA
2.0
Sep 20, 2015

Poor experience

Recommend
CEO approval
Business Outlook

Pros

Good coffee allowance Free coffee machine

Cons

Insufficient allocation of budget for staffing, which results in stressful working conditions. Incompetent HR department. Lack of motivation and poor opportunities for career progression. Disappointing lack of sympathy shown by higher management towards the working conditions of the overstretched workforce.

2.0
Sep 18, 2015

Strange company

Recommend
CEO approval
Business Outlook

Pros

Loads of learning possibility. Good colleaugues. Plenty of exposure to complex issues. Wider Nestle group open. Great brand and products. Opportunity for expatriation is good.

Cons

Depressing recycling of underperformer to posh top roles. This is highly demotivating. Younger professionals need to look up and be inspired. How?

Viewing 1159 - 1161 of 1,233 Reviews

Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.