Lush reviews

3.7

58% would recommend to a friend

(2,209 total reviews)
avatar

Mark Constantine

54% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 30, 2018

Inbred

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to move horizontally in the company at a low level

Cons

Inbred organisation with low level of skills in almost every position. They hire a large quantity of cheap foreign labour at just above minimum wage, but nearly all other roles that are on a salary are 50% under market value. There is also limited personal growth as the company rely on personal relationships for promotion and most of the people in the company came straight from school when the company started and have there high position through longevity rather than competence.

2.0
Jun 7, 2018

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Staff discount and the products.

Cons

There no other way but to say that it was a toxic work environment. Perhaps it was the store location I was in because I've heard positive reviews from friends that have worked in other stores outside of NYC. There was too much passive aggressiveness, entitlement, and unnecessary attitude all of which are forms of mental abuse and that's not an exaggeration. It was extremely cliquey and I felt like I was in middle school all over again. Lush presents itself as a positive place for self-care however the store I was in was beyond hypocritical. Floor leaders would talk to me as if I was the stupidest person on earth and I felt extremely heavy coming into work for every shift. It's sad because I know Lush at the core as a company does not believe in that atmosphere. I know co-workers who were even too scared to approach the manager and other floor leaders about their approach.

Viewing 22 - 24 of 2,209 Reviews

Glassdoor has 2,752 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.