Lush reviews

3.7

58% would recommend to a friend

(2,209 total reviews)
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Mark Constantine

54% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 2, 2010
Recommend
CEO approval
Business Outlook

Pros

- working at a store with products you actually believe in, no need to act like a car salesman! - managers, key holders, other sales associates are always a pleasure to work with, doesn't feel like a cubicle 9-5 job! - learning, you really develop as a person here, not just with product knowledge but with working in retail and as a person - the discount!

Cons

- training, it does take quite some time

4.0
Nov 3, 2009

Left behind!

Recommend
CEO approval
Business Outlook

Pros

Great discounts, benefits and a fun work environment . Work days pass by quickly.

Cons

I rarely get more than one shift per week (three hours) and they don't often promote to fill higher-up roles, they just re-hire! I've been working for a year and a half, and I'm still part time and they say I'm doing very well, but instead of a promotion they rehired to fill new keyholder roles :@

2.0
May 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount. Period. It's the only reason to work there, as far as I'm concerned. The products are outstanding; I've used them for years.

Cons

They claim they promote from within - they do not. They do completely the opposite. There are no opportunities for advancement - as someone else commented similarly, there are no rewards for loyalty, seniority, job knowledge, sales ability. It's all about favortism. I hired in two years ago having the intention to become a manager - my organizational skills are outstanding and my product love and knowledge is way above average. After seeing how shop managers are treated - shabbily and sloppily - being a manager there is the last job I'd be interested in now, and couldn't recommend it at all to anyone else. Want a raise? Don't work here - you won't get one.

Viewing 2206 - 2208 of 2,209 Reviews

Glassdoor has 2,752 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.