Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 162 reviews)); "Great Enironment and People!" ((in 120 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Worked there for 10 years as my team was great." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 38 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 24, 2015

Don't care about employees

Keyholder

Recommend

CEO approval

Business Outlook

Pros

-50% discount on most products -co workers are friendly

Cons

-managers are not given enough training in order to effectively run a shop -constantly told to push customers to make sales -all staff except managers are kept on very small contracts 5-15 hours -discourage employees from joining a union -no internal HR department which leaves nobody to talk to when a problem arises -no area managers (ridiculous for a company so large) -no extra pay on bank holidays, christmas eve, boxing day, new years day -managers are left to run wild with the shop with little to no supervision from anyone higher up

1.0

Mar 24, 2015

Don't care about staff.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

They have a 50% discount and I was taught a lot about ingredients in products and there benefits.

Cons

I was underpaid every month, I was over worked. I was bullied by the manager, rude and discriminative comments. My last bus home was at 8, I wasn't allowed to leave 5 minutes early to make the bus, even though I have health conditions and I had to pay a taxi home which cost more than my months wage. We also had 10 hour shifts with only 2 half an hour breaks. I left, Lush are a con! They only care about how much money they make.

4.0

Mar 22, 2015

Lush Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

Lots of great benefits, including a lot of free products, spa treatments, chances to travel (I was sent to Australia for a month to work). Great ethics and values you can believe in.

Cons

Work life balance can suffer as hours can be long and include out of hours parties, social media management, etc. Pay not great and feels like advancing with company requires even greater sacrifice of work/life balance.

Viewing 2176 - 2178 of 2,210 Reviews

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Lush

Lush reviews

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Don't care about employees

Don't care about staff.

Lush Manager

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