Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 171 reviews)); "Great Enironment and People!" ((in 126 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 104 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 40 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews))

What are the top reviewed Lush locations?

Paris , Lyon , Strasbourg , Metz , Serris , Lieusaint , Toulouse , Blagnac , Lille , Amiens , Villeneuve-d'Ascq

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Dec 7, 2017

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great team, great working hours, flexible availability, huge discount, ethical, amazing brand values

Cons

Job can sometimes be very intense

5.0

Dec 5, 2017

A great place to work, engaging, exciting and fun

Brand lead

Recommend

CEO approval

Business Outlook

Pros

- great management - great products and innovation - exciting work opportunities - ethical - values lead organisation

Cons

- can work on some old processes and systems to further enhance the internal engagement

5.0

Dec 2, 2017

Xmas Temp

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% discount, great values, staff are incredibly supportive and friendly, the pay is good for a retail job- it doesn't matter what age you are, everyone is treated as an equal and even if you're 16 you will earn £8.45 an hour. In my experience the most you will be asked to work is 4 days a week, spread over a 32 hour contract, with the option to take on one extra day of overtime a week when available.

Cons

This isn't really a con to the employees at Lush as most staff know what they are signing up for and what the role entails but I can understand why slightly more introverted personalities would be put off by it. Lush has a 5* customer service policy, which requires every single customer that walks through the door to be approached and demo'd on with great enthusiasm. If you aren't much of a people person then this job might not be for you!

Viewing 2062 - 2064 of 2,224 Reviews

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Sales Assistant

A great place to work, engaging, exciting and fun

Xmas Temp

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