Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 24, 2017

Bullying management.

Recommend
CEO approval
Business Outlook

Pros

50% discount if you use the overpriced products. Some people enjoy the smell.

Cons

I worked in four shops, all of which were unprofessional. I tried to make a complaint about being bullied in store but was told I couldn't as I'd had complaints from at least four separate people saying I was bullying them. I injured myself whilst working here and these people lied about how long I was resting or medication taken due to this injury. Higher management are awful and clearly do not believe in their own ethics but have found a niche and intend to market it for all it is worth. Twice a year a "managers meeting" is held where every manager and assistant manager in the world is flown to a meeting together where new products are unveiled. So much for the environment eh?

4.0
Apr 21, 2017

Sales assistant

Recommend
CEO approval
Business Outlook

Pros

Very good work environment.

Cons

Too much management in big stores

4.0
Apr 18, 2017

Very Fair and many employee rewards

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loads of goodies Great 50% discount good employee rights standards organised! Good chance of progression!! great culture and company values

Cons

when i worked there there wasnt living wage but perhaps thats changed now?

Viewing 2026 - 2028 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.