Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 163 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews)); "Good training and employee discounts" ((in 99 reviews)); "All good and great team" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews))

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 24, 2022

Great People to work alongside with…

Manager

Recommend

CEO approval

Business Outlook

Pros

You get to meet some amazing and dynamic people as Lush really does attract great talent and creative minds. Lucky enough to make best friends for life whilst working at Lush and will be forever grateful for some of the fun experiences had whilst working there.

Cons

The top leadership are archaic and struggle to keep ahead of the curve these days. Don’t hold themselves accountable for mistakes and bad management. Family ran business which means unless you’re “in” with the family, you’re not looked twice at. Favouritism is rife within head office which means the great talent they attract often goes elsewhere once that reality sets in.

2.0

Oct 4, 2021

If only they practiced the values they preached

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They have a staff discount

Cons

- No support or training - Unsafe work environment (flimsy shelving holding too much weight, furniture falling apart, managers not interested in fixing) - One staff member expected to unpack multiple pallet deliveries - Biased hiring, hiring attractive staff with “sexy accents” - Unsafe COVID practices - Little support from “retail support” (area managers) - Manager had romantic relationships with multiple staff

1.0

Sep 22, 2021

Worst place

Production assistant

Recommend

CEO approval

Business Outlook

Pros

A discount and no customers

Cons

Horrible managers bullying under paid strenuous work bad for mental health no proper covid safe plan sexual harassment constant injuries and more

Viewing 109 - 111 of 2,213 Reviews

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