Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"Good People" ((in 12 reviews)); "work life balance is good" ((in 11 reviews)); "Good work and good management" ((in 8 reviews)); "Good Benefits and Time off" ((in 7 reviews)); "Felt supported, great team to share ideas and collaborate with." ((in 6 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

Part of Sonepar

Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Reviews by job title

129 reviews

4.0

Aug 24, 2022

Lumen Sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, bridge payment while training, benefits, team help

Cons

Poor training, hard solutions to sell, a zero and heros list for those that sell and those that don't, competition with other internet providers

4.0

Aug 2, 2022

Good Company

Manager, solution architect

Recommend

CEO approval

Business Outlook

Pros

People are generally aligned with corporate strategy

Cons

Effects of digital economy and overhauling a legacy telecommunications company to an IT Solutions company

2.0

Jul 13, 2022

Ok place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits and Time off

Cons

Low salaries & slow career growth particularly in Accounting/Finance areas

Viewing 112 - 114 of 129 Reviews

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Lumen Sales

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