Lumen reviews

3.7

68% would recommend to a friend

(129 total reviews)
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Régis Chouinard

79% approve of CEO

60% positive business outlook

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Reviews by job title

129 reviews
2.0
Dec 17, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Work across large client base - all the way from Global account, large enterprise accounts and mid-market regional accounts

Cons

Telco-mentality and network centric focus

3.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Since I have been here 20+ years, I would say the most obvious Pro is stability.

Cons

Due to the job stability that has been part of telecom, at least in the finance role, there is very little attrition, and thus, very few opportunities to grow in the company. The pay for performance process that Lumen has in place, often means that many good employees can go 3, 4, 5, 6 + years without a raise (zero) if they are on a high performing team. Lumen only allows a team of 10 to offer 2 people high ratings and thus, only 2 per year have the potential to receive raises, even if there are 5-6 high performing employees that are all exceeding expectations.

Viewing 94 - 96 of 129 Reviews

Glassdoor has 164 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.