Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

68% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lumen?

Business Analyst (4) , Account Manager (3) , Engineer (3) , Network Engineer (3) , Software Engineer (3) , Account Director (2) , Customer Service Representative (2) , Customer Success Manager (2) , Electromechanic (2) , Logistics Coordinator (2) , Network Technician II (2) , Project Manager (2) , Specialist (2)

What are the pros of working at Lumen according to real employee reviews?

"Great people working to accomplish incredible things." ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Good work and good management" ((in 8 reviews)); "Pay and benefits are good" ((in 7 reviews)); "My team has a good community, and I appreciate the role I am filling." ((in 5 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Pay is not great unless you are a new hire" ((in 3 reviews)); "Salary is low and job experience is very limited" ((in 3 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

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Lumen

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Lumen reviews

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3.7

68% would recommend to a friend

(129 total reviews)

Régis Chouinard

79% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Lumen has an employee rating of 3.7 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Services de construction, réparation et maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

3.0

Jun 30, 2024

good

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

good and great environment to work here

Cons

no environment or scope to learn new skills and bad office culture

3.0

Jun 6, 2024

Be cautious

Sales and service associate

Recommend

CEO approval

Business Outlook

Pros

Commission and bonus pay is a plus along with the experience.

Cons

Lack of training, lack of communication of new implemented job requirements. Not being able to be late more than 2 in a 6 month time span

3.0

Jun 5, 2024

For those who can be trained fast

Network technician ii

Recommend

CEO approval

Business Outlook

Pros

Good experience with excellent trainers Lot to learn Great co-workers and likeable managers

Cons

Low morale Uncertain government contract Management needs more people training and better communciation skills Not great room for advancement Contract only position

Viewing 37 - 39 of 129 Reviews

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good

Be cautious

For those who can be trained fast

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