Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

45% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (59) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 131 reviews)); "Good work/ life balance" ((in 60 reviews)); "Good benefits in the office" ((in 59 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 47 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 40 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews)); "Some managers don't follow the company line" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.2

45% would recommend to a friend

(1,124 total reviews)

Ken Norgrove

53% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.2 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 28, 2014

On the decline

Customer service leader

Recommend

CEO approval

Business Outlook

Pros

Some fantastic highly skilled staff who really want to do a great job. Successes are celebrated locally, good rates of pay. Always trying to move forward.

Cons

Front line staff are under appreciated. Budgets are embarrassing for the contact centre front line in comparison to all other areas of RSA. Systems unbelievable - they could be the nail in the coffin.

4.0

May 26, 2014

8 years and still enjoying

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Great people, everydays a bit different, there is a constant push for improvements and ability to do your best .

Cons

High turn over of staff due to wages being low within the market at level 5/6

1.0

May 22, 2014

Like underwriting PI, RSA is not for you.

Pi underwriter

Recommend

CEO approval

Business Outlook

Pros

They are so few and far between it's not worth mentioning.

Cons

No challenges other than churn, no thinking just get those quotes out. No wonder they are pulling out of classes so readily.

Viewing 1072 - 1074 of 1,124 Reviews

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Jobs at Intact Insurance UK

Multinational Case Handler

Chelmsford, Angleterre

View job

Commercial Loss Adjusters

Londres, Angleterre

View job

Casualty Injury Claims Handler

Manchester, Angleterre