Infosys Operations & Client Services Lead reviews

3.6

47% would recommend to a friend

(143 total reviews)
avatar

Salil S. Parekh

73% approve of CEO

54% positive business outlook

Lead Client Operations & Services employees have rated Infosys with 3.6 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Informatique industry (3.7 stars).

Reviews by job title

143 reviews
2.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly workmates, remote work opportunity

Cons

Minimum pay Stressful Systems keep changing too often Training insufficient Abusive customers Focus on stats and sales Constructive feedback is not taken into consideration Agents forced to upsell totally disregarding customers needs

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Lot to learn and wonderful projects

Cons

No salary hike and not paying enough

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment and good growth

Cons

No consequence and no negative

Viewing 4 - 6 of 143 Reviews

Glassdoor has 128,116 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.