H&M reviews

3.5

61% would recommend to a friend

(17,365 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Shifts go fast - Pretty good employee discount - Loved an early shift (7-11am) they went so fast - Liked that you could help out in other stores it was a change of scenery - your automatically paid for your overtime, even if you clock out a few mins late you’re paid for it - uniform is really relaxed, you can wear whatever as long as it doesn’t have a brand logo on, even if it’s not h&m clothing

Cons

- Hard work for the money, constantly running round getting stuff done. - long days on your feet - customers can be rude - some stores you’re not allowed water bottles on shop floor, can’t always go in the back for a drink if managers deem it too busy so you’re sometimes stuck a few hours without a drink (this of course depends on which store).

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Glassdoor has 21,501 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.