Five Guys reviews

3.6

62% would recommend to a friend

(4,772 total reviews)
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Jerry Murrell

78% approve of CEO

47% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

higher Salary Good upper management (Dm/Trainer) Adam Short is fantastic. Ultra friendly support office (Leon, Abed and Addi) Liv from HR is great! Brand values Olympics

Cons

Work life balance 48hr contract No free parking in city centre locations Unachievable bonus

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay was decent and you get 1 meal for free every shift you work

Cons

The amount of stress that gets out on you as a manager to perform well is insane. You miss one secret shop and you get treated like you committed a war crime. This only really applies to my specific region/location, but my GM was also extremely lazy, often sitting at the computer in the back room 90% of the time when I was there. He also only ever worked mornings, never closed even once in the many years I've been working for. He plays favorites when it comes the crew, especially considering he has his wife and stepson also working here. To add to this, his stepson is a one of the other Shift Leads, who got promoted in only 6 months. There is a countless amount of times that I've had to run with a skeleton crew while the GM gave his stepson the most loaded shifts. Meanwhile, I was really the only one who actually had to do all the training and deep cleaning for our Food Safety Audits. HR is an absolute joke as well, don't expect them to actually do anything when you report something. Actually, expect them to go tell the GM about what you reported him for while specifically telling him that it was you who reported it. There is also at least 10 times that I can think of that my GM was reported by former crew members and former team leads/shift leads for poor management, poor treatment, and general incompetence, and HR did absolutely nothing. They had maybe like a 10 minute conversation and that was it. And the GM's stepson was reported to HR for sexual harassment, guess who was told all about it? His step-father, the GM, after he was told by HR. Nothing ended up happening to the GM's stepson, but yet the accuser was fired shortly thereafter, weird. I could go on and on but this is already an essay.

1.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is fine after tips and secret shoppers

Cons

Workplace enivornment is not good

Viewing 151 - 153 of 4,772 Reviews

Glassdoor has 5,212 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.