Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Guys?

62% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1423) , Cashier (236) , General Manager (236) , Shift Leader (156) , Assistant Manager (155) , Shift Manager (155) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (88) , Cook (69) , Team Member (60) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 471 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 362 reviews)); "The meals were free plus my co workers were really nice" ((in 248 reviews)); "Great people and supportive of works" ((in 191 reviews)); "good bonuses and starting pay" ((in 109 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 220 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 202 reviews)); "Horrible Upper Management" ((in 75 reviews)); "poor training (has slightly improved since I started but not by much honestly)" ((in 39 reviews)); "Hours are very long and short breaks" ((in 35 reviews))

What are the top reviewed Five Guys locations?

Paris , Marne-la-Vallee , Strasbourg , Aix , Chessy , Lieusaint , Marseille , Lyon , Lille , Créteil , Nice , Dijon , Franconville , Parigné , Tours , Levallois-Perret , Cannes , Combs , Bagnolet , Saint-Denis

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Five Guys

Five Guys reviews

3.6

62% would recommend to a friend

(4,776 total reviews)

Jerry Murrell

77% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Feb 7, 2025

Good environment

Crew member

Recommend

CEO approval

Business Outlook

Pros

Free food, good vibes, easy job

Cons

Paying wasn’t great especially when you’re over 18

5.0

Feb 4, 2025

Good place

Line cook

Recommend

CEO approval

Business Outlook

Pros

Good to work, decent people

Cons

Sometimes required to stop really late

1.0

Feb 2, 2025

High stress, low pay, no support from upper management.

Shift leader/manager

Recommend

CEO approval

Business Outlook

Pros

Five Guys does not spend any of it’s revenue on traditional advertising. Instead, they invest in secret shopper programs to ensure their employees are meeting the brand standards. IF the shift leaders and employees can pass the frequent secret shopper visits (1-4 visits per week), the occasional extra income in your biweekly paycheck is nice to have. That being said, due to understaffing, inconsistent scheduling, and lack of day-to-day support from general managers, it is nearly impossible to be consistently successful with secret shoppers.

Cons

Five Guys is a high-stress environment with unrealistic expectations. Shift leaders are expected to work for multiple people, and pick up slack from poor scheduling/understaffing while receiving minimal recognition or pay increases. For the amount of work required, the pay is not competitive. Very minimal career growth opportunities. Upper management disregards employees’ concerns, and scheduling is inconsistent, leading to constant understaffing. Unfortunately favoritism is common, and complaints about workplace issues/toxicity are ignored. The high turnover rate means shift leaders/store trainers are constantly training new employees that don’t stay.

Viewing 454 - 456 of 4,776 Reviews

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