Expedia Group reviews

3.7

69% would recommend to a friend

(7,810 total reviews)
avatar

Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Expedia allows one to interface with a very diverse culture of people and allows for travel opportunity if you're in the right job at the right time. If you like challenging environments, have a substantial tolerance for ambiguity, enjoy ineffective leadership, then this is the place for you! Seriously though, I've met some very smart and good-hearted people. Oh, and supposedly we get good travel discounts, however I've been unsuccessful at getting these as I'm always directed to the main website. And when asking merchants [e.g. a hotel chain] about obtaining a discount I'm told we can get, they've always declined. I don't see many emails about people stealing other people's lunches.

Cons

It seems there is an equation for determining a true timeline for projects which applies only at Expedia. Project Completion = Estimated Work Time x 14 Days. This equation only applies for projects which actually complete. If you're lucky, your project will complete. Or, as is often the case, your project will suffer many deaths and rebirths. The ineffective leadership is probably the biggest reason this occurs. Decisions are made in a vacuum without any representation or input from those who actually know the details. These 'leaders' make decisions on a whim and seem to negate any positive action taken by their staff. Many people tend to use the 'ignore' button. It baffles me when team 'A' asks team 'B' for assistance and then when the feedback is provided, it falls upon deaf ears and no response from team 'A' is ever received. Many people here only care about themselves and could care less about their staff nor anyone else for that matter.

3.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Depending on the area, there is phenomenal executive talent.

Cons

Changing direction, new "fear" culture in some teams, bottom-up, entrepreneurial spirit being overwhelmed by top down managers.

2.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

I hate to say this because I've never been this type of person before, but the only positive about working here (aside from the people of course) is that it's pretty slack. You'll almost never be called upon for overtime and it's a great place for "paycheck collectors." (The time when exceptional performance was properly recognized and compensated is long gone!)

Cons

This place is suffering from a massive case of the "dead sea effect." (http://brucefwebster.com/2008/04/11/the-wetware-crisis-the-dead-sea-effect/). 90% of the smart people have left the company. It is almost at the point where you have to file TPS reports to do any work (time accounting). The management is so cheap that they've decided to move us from nice offices to a single tower in downtown Bellevue where almost everyone will get a cube and you can kiss your free parking goodbye. I'm stunned that senior management, after so many years, is still so incompetent. They don't understand technology, which was the reason why Expedia originally became so successful. This manifests itself in hiring decisions of middle to upper management. Because people are almost never promoted from within, some PHB-type ends up coming in from the outside to run a division, and to make his 'mark' or get items for his performance review, ends up doing a reorg or forcing some technology he read about in a trade journal.

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Glassdoor has 9,069 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.