Miserable - Account Manager XPO Employee Review

1.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the people who worked there were great people. SOME. Great place to spin your wheels and go absolutely nowhere with your career. Leaving this company was the greatest decision I have ever made.

Cons

Not going to waste my time making a list so I will only write a few. Team leads will fire you then take your accounts for themselves after you have worked hard to get them. You must make 100 calls every day and if you only make 99 they will tear you apart. You make empty promises to every customer you acquire and will maybe, MAYBE cover 1 out of every 10 loads or opportunities you get. This place is a classic hire fresh out of college graduates, pay them next to nothing, work them until they are burnt out, then fire them after 6 months if that. Any of the positive reviews on here are the select few people who got lucky because accounts were handed to them so now they are making decent money. Don't ever expect to get promoted at this company. POS

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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