CEO ASKED EMPLOYEES TO WRITE GOOD REVIEWS TO COVER UP THE BAD - Account Manager XPO Employee Review

1.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

ZERO. If you enjoy managers telling you that you need to "take a Xanax and get laid" then this is the place for you. Seriously, I can't even make up the things that go on in the Charlotte office. Take a minute to talk to a current account manager or carrier rep if you don't believe me.

Cons

IF you are even considering XPO as an option--look elsewhere. This company is modern day slavery. They're one step away from chaining you to a desk and nailing a phone to your ear. Disregard ALL of the good, "honest" reviews. Brad Jacobs (CEO) sent an email to his "club" asking that they write great reviews on XPO. They're also switching up the already horrible commission structure to make the company look better to investors but take away money from the employees who are the backbone of the company. You may think you'd be happy to have any job right now but just wait... A "career" would be more promising at Walmart.

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and senior leadership has a goal to provide excellent service, competitive pay, and recognition for hard working team players, looking to put their best foot forward every day.

Cons

Can be stressful at times when working in logistics, but this is common in the industry and often more related to fluctuations in economic factors.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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