Worst company to work for. - Customer Service Representative XPO Employee Review

1.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

I love my coworkers, it was a good place to work when it was ConWay Freight.

Cons

Worst company to work for. I’ve been working for them for 3 years and they screwed me on my maternity leave. I was promised 6 weeks pay after 30 days of being on maternity leave and all I got was 10 business days. Then they took it all for medical. So I got no money at all. How is someone supposed to survive off of nothing?! I have 2 other kids to take care of and we are hardly being able to eat. Don’t think I will be going back once my leave is over. Currently looking for a new job!

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XPO Response
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Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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