absolute incompetence - Video Content Analyst TP Employee Review

2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good for starting your carrier

Cons

you may not be paid bonuses for no reason you can be transferred to another project without consent you can change the working conditions unilaterally employees are treated like slaves nobody ask your preference work schedule (you have this opportunity to add it to your MyHR, but nobody cares about your preferences)

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TP Response
3y
Working hours at TP are in accordance with the legislation in force. However, as we are concerned with providing our employees with a welcoming environment where they can maintain a work-life balance, we have created a club with several free experiences – workshops, sports tournaments, events, among others. If you wish to address a specific issue, please contact us at https://teleperformance.com/en-us/contact-us. Thank you.

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
7h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
7h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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