Nice environment terrible pay - Anonymous employee TP Employee Review

3.0
Mar 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere - lively and fun at times with much interaction. Friendly people. Vast responsibilities entailing handling client needs and helping agents.

Cons

Training is terrible I did not even have any and had to try and teach myself everything! Pay is also incredibly bad for the stress of the job role doing things outside of what the job role consists of.

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TP Response
7y
Thank you for your review. We see to it our leaders provide extensive training and constant support to our employees so that they can do their job effectively. Please also share your feedback with us at http://bit.ly/TPHR-form.

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Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
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Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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