As an associate it was a great place to work but the treatment of the management team by the store manage is disgraceful - Color Lead Sephora Employee Review

1.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Free cosmetics and great training for associates.

Cons

No training for management, no work life balance. If you want to spend all your time at work, get paid much less than you should, be constantly disrespected, and never have two days off in a row this is the place to work.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

See reviews by: Helpful|Rating|Date|All