CEO of my store? If it were only true - Store Director Sephora Employee Review

4.0
Feb 7, 2011
Recommend
CEO approval
Business Outlook

Pros

#1 reason - wow, the amount of free product... You seriously don't need to buy most of the stuff you used to! + part of LVMH + great processes and programs + training/education + good support from "home office" + great brands and product + its like any other retail, but the environment makes it VERY special + terrific bonus potential - so many different bonus opportunities

Cons

- the amount of feedback and self discovery that is required - the sales associates run the store because they are given so much "freedom" to express themselves - despite being a "values based company" promotions are truly given based on politics (the same as everywhere else?) - SO MANY DIFFERENT INITIATIVES!!! just because it works well doesn't mean it HAS to be re-done!

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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