Gain Knowledge - Anonymous employee Sephora Employee Review

3.0
Nov 22, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sephora highly educates their employees with everything from complex skincare ingredients to tons of product sampling. The pay is not very high and sales associates do not receive commission, so it's considerable that apart of the compensation is given in gratis (product).

Cons

No room for advancement, too much favoritism amongst certain leads and employees (but this may have been specific to the store I worked in.)

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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