Corporate Culture and Management KILLED my love of this brand - Anonymous employee Sephora Employee Review

1.0
Feb 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You feel proud of yourself for getting the job, it sounds cool to say you work at Sephora, you do get access to great brands, there is free beauty products

Cons

Backstabbing, politics and cattiness run rampant. Tenured employees and VPs are only stakeholders. Extremely top-heavy company. Do not expect a voice. HR is the worst department because they have no power, and worse, no empathy. If you are unhappy, you will be shown the door. The compensation does not make up for the horrible company culture. There are no "bed-side manners" from any execs. Be warned - you think it will be awesome but you will end up hating your life.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

See reviews by: Helpful|Rating|Date|All