You'll work hard for the money...literally - Marketing Sephora Employee Review

3.0
Aug 18, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Fantastic brand trainings -Office parties

Cons

-It's insanely rare for someone to be promoted/move up within the company. If you're stuck in your role don't expect a promotion within the next decade. -High turnover rate. -No efficient use of time. Maybe if people stopped spending half their day painting their nails and placing orders things would get done. A lot of the corporate employees seem to forget that they're at work and not at the spa. -No more WFH. A few slackers destroyed this privilege so now the entire team must suffer. -Lots of office politics. If you're in a department that is deemed 'below' another don't expect to get a hello or even a smile. -Odd practices...everyone on the marketing team has zero experience in makeup application. The entire call center is makeup certified...yet they never utilize the artists/hair stylists. Rather they take looks on themselves which is always a trainwreck. -Dated practices. They still use a community fourm board...and have little to nothing on their vine account. -Salaries are measly. We get an end of the year bonus...but I'd forego that for a $2-3 pay increase any day.

Explore other reviews about Sephora

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All