Toxic environment - Planner Sephora Employee Review

1.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Gratis, ability to quickly learn and gain exposure to full business.

Cons

Work life balance was almost non existent, complete toxic environment where management plays chess with employees careers and only promote their friends. Nearly impossible to get ahead as all promotions are pre-determined and managers only promote those within their own departments. VP and senior management have no external experience, so processes never improve as they can’t relate to how things are done at more efficient companies. Planner job is essentially a “jack of all trades” role.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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