Values? Inaction - Director Sephora Employee Review

2.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Interesting day-to-day work; fast paced, never boring. Sephora generally hires talented people.

Cons

Failure to live up to publicly stated corporate values of Work Life Balance and Respect for All. Meeting-intense culture (all day back-to-backs). Minimal diversity within many large departments. HR and others openly joked about “the one male” in the room on several occasions, resulting in an uncomfortable environment. Multiple instances of senior marketing leadership engaging in retaliation for those perceived to make the individual look bad. Unwillingness to paint a true, complete picture of business results – leadership is focused on “marketing the marketing”, while omitting or minimizing any unfavorable results. Bullying behaviors that are reported to HR – and widely acknowledge by the VP community – are allowed to continue, contributing to an overall toxic environment. Surprisingly poor maternity leave policy. Huge exodus of talent in the past year.

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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