Sephora Digital is messy - Anonymous employee Sephora Employee Review

2.0
Mar 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Diverse staff.

Cons

Upper management is a mess. Failure to recognise talents, and tendency to promote people based on who is socialising with whom, and not based on merit. No communication between upper management & other staff either. Staffers well-being is hardly looked-out for, with overcrowded office. Must be a fire hazard at this state.

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5.0
Jun 2, 2026
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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