Free products galore/little opportunity for promotion - Product Consultant Sephora Employee Review

3.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

All associates are given tons of free products aka "gratis"...all the time! Full time or Part time. Opportunity to work fewer holiday hours if necessary due to winter temporary hires.World class training. All employees are sent to week long (or condensed 3-day long) basic training. Also, there is continuous training on in-store brands during the week with brand representatives usually include free food. Above average emphasis on work-life balance. Opportunity to make more money than at other "mall jobs".

Cons

(Location-specific)...management appears to never promote from within. All management positions filled by new-hires making it seem impossible for career advancement. At times, catty/gossiping work environment.

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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