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      Sephora

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      Sephora reviews

      I love my Career with Sephora! - Client Service Lead Sephora Employee Review

      5.0
      Oct 7, 2016
      Client service lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really care about their people, and acknowledge that without us they are nothing! They recognize and reward hard work, and really truly embody "inspire fearlessness." I never have to wear a mask at work, I can make bold choices and never fear negativity.

      Cons

      It is still retail, which means crap hours and occasional rude clients. Work/life balance is great for cast members, but could be better for leadership!

      avatar
      Sephora Response
      9y
      Wow - what a humbling review. Thank you for taking the time to share what you love about working at Sephora, and most importantly, for inspiring fearlessness in those around you. Keep up the bold choices! -Calvin

      Explore other reviews about Sephora

      5.0
      Jun 2, 2026
      Licensed beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Support, Benefits, Growth, Community, & Skillfulness

      Cons

      Pay, Customers, Hours, Uniforms, & Management at times

      3.0
      Jun 10, 2026
      Sales and services coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

      Cons

      manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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